You can see the remaining data and the expiry date of every eSIM in your account, under My eSIMs.
Where to look
- Go to https://skipthekiosk.com/en/account/esims and log in with the email you bought the eSIM with. Or tap "My eSIMs" in your eSIM email: that button logs you in without a code, works once and stays valid for 3 days.
- Find the card for your eSIM.
What the card shows
- Status: Active, Not installed, Data used up, Expired or Cancelled.
- Remaining data, for example "2.4 GB left of 5 GB", with a bar. Next to it, "updated …" tells you when the operator last sent the numbers.
- Valid until: the last day of the plan.
- Days left, for example 4 of 7.
If you haven't installed the eSIM yet, the card shows the whole plan with "full plan, the clock hasn't started" and an "Install by" date. The plan's days start when you first connect to a network on your trip.
Why the numbers lag
The operator sends usage with up to a 5-minute delay, so the balance can trail behind. If you see "Checking balance", wait a couple of minutes and refresh the page.
Your phone's counter
Your phone also tracks data per line. On iPhone that's Settings → Cellular, on Android look for the mobile data section. Its numbers may not match the operator's, so go by your account.
When the plan runs out
If the data is used up but the plan hasn't expired, the eSIM stays in the list with a "Top up" button. See "How to top up an eSIM" for the steps.
Expired eSIMs move to Finished, linked from My eSIMs. There you can see how much data was used and tap "Buy again".
Numbers don't look right? Use the chat button in the bottom-right corner of this page or email support@skipthekiosk.com with your order number.