Setup takes a couple of minutes and needs internet. Do it at home on Wi-Fi before you fly.
Before you start
- Check that your phone supports eSIM: dial *#06#. If you see an EID line, you're good.
- The phone must not be carrier-locked.
- Open your install details: the "Your eSIM is ready" email, or My eSIMs and the "Install" button. Under "Which phone do you have?", pick Android.
For manual setup Android needs one code, the "Full activation code". You can copy it from the install page.
Samsung
- Go to Settings → Connections → SIM manager → Add eSIM.
- Tap "Scan QR code" and point the camera at the QR code on another screen. If the code is on this same phone, or the camera can't read it, tap "Enter activation code" and paste the code.
- The phone offers to turn on the new eSIM right away. Say yes. Your main SIM stays on for calls and texts.
- In SIM manager, open Mobile data and pick the new eSIM. Keep calls and texts on your main SIM.
Google Pixel
- Go to Settings → Network & internet → SIMs → Download a SIM instead.
- Scan the QR code from another screen. If that doesn't work, choose to enter the code manually and paste the "Full activation code".
- Turn on the new eSIM and set it for mobile data. Leave your main SIM for calls and texts.
Other Android phones
Menu names vary by brand. Look for the SIM section in Settings, or search settings for "eSIM". You want the option to add or download an eSIM.
Next step
Once it's installed, give the eSIM mobile data and turn on data roaming for it. The article "After installing" covers this.
The QR code works on one phone only, so scan it with the phone you're traveling with.
If there's no eSIM option or setup keeps failing, message us through the chat button in the bottom-right corner or email support@skipthekiosk.com. Include your order number and phone model.