Before you buy, check two things: your phone supports eSIM, and it isn't locked to a carrier. If either one fails, the eSIM won't install. The check on our site is for reference only, and making sure your phone is compatible is on you, as our Terms of service say.
The model list on the site
- Open the page for your destination, for example Turkey.
- Below the "Buy" button, tap "Check if your phone supports eSIM".
- Type your model into the search, like "Pixel 8". Or pick a brand: Apple, Samsung, Google or Other. Each brand is split into phones and tablets.
- Look for notes next to your model, such as "Cellular models only", "except Japanese models", "depends on where it was bought" or "one eSIM at a time".
If your model isn't on the list, it most likely doesn't support eSIM.
Dial *#06#
Dial *#06# like a regular number. If you see an EID line on the screen, your phone supports eSIM.
Look in settings
- iPhone: Settings → Cellular should have an "Add eSIM" option.
- Samsung: SIM manager should have an "Add eSIM" option.
- Pixel: Settings → Network & internet → SIMs should offer to download a SIM.
Carrier lock
Phones bought from a carrier on a contract are sometimes locked to that carrier's SIMs. An eSIM won't install on a locked phone.
On iPhone, go to Settings → General → About. The "Carrier Lock" line should say "No SIM restrictions".
Not sure what you're seeing? Tap the chat button in the bottom-right corner, tell us your phone model, and we'll help before you buy.