Setup takes a couple of minutes. You need an internet connection for it, so install the eSIM at home on Wi-Fi before you fly.
Where to find the QR code and details
- In the "Your eSIM is ready" email. It has the QR code, the manual install details and a link to your order page.
- In your account: open My eSIMs and tap "Install" on the eSIM card.
On the install page, pick iPhone under "Which phone do you have?".
Option 1: one tap from the email
If your iPhone runs iOS 17.4 or later, open the email on the phone itself and tap "Install on iPhone". The iPhone walks you through the rest.
Option 2: scan the QR code
- Open the QR code on another screen, a laptop works well.
- Open the iPhone camera and point it at the code. An install button will pop up.
- No button? Go to Settings → Cellular → Add eSIM and scan the code from there.
Option 3: enter the details by hand
Use this when the QR code is open on the same iPhone.
- Go to Settings → Cellular → Add eSIM.
- On the scanner screen, tap "Enter Details Manually".
- Copy the "SM-DP+ address" and "Activation code" from the install page and paste them in.
What to pick next
- The iPhone asks where you'll use the eSIM. Pick the travel abroad option.
- When it asks about the plan, choose data only. Our plans are internet only. Calls and texts stay on your main SIM and your number stays the same.
- The new line shows up under Cellular. To give it mobile data and turn on roaming, see the article "After installing".
The QR code works on one phone only, so scan it with the iPhone you're taking on the trip.
If the eSIM won't install
Make sure the phone isn't carrier-locked: Settings → General → About. The Carrier Lock line should say "No SIM restrictions". If that's fine and it still won't install, message us through the chat button in the bottom-right corner or email support@skipthekiosk.com with your order number.